26 Collaborative

What are Medical Virtual Assistants

Medical Virtual Assistants are vetted, highly trained administrative personnel utilized to complete work-related responsibilities
remotely. These assistants can handle: Call Center Services, Medical billing/coding/insurance processing services, Medical
Scribe/dictation, Marketing/SEO/Content, Website creation, Administration assistance, and more. The marriage of healthcare and
technology is one that benefits both the patient and the medical professionals. All in all, Medical Virtual Assistants are receptionists
and/or aides who work for practices offsite.

What do Medical Virtual Assistants do

As previously mentioned, a Medical Virtual Assistant can perform a variety of tasks, such as:

  1. Call Center Services: 
    . Medical Virtual Assistants can clarify and respond to patient questions swiftly and effectively.
  2. Website Management & Creation:
    . A Medical Virtual Assistant can organize documents, creating a smooth running system that is clear, accessible and
    easy to navigate.These assistants can secure medical records, keeping private patient information safe.
  3. Medical Billing/Coding/Insurance Processing Services:
    . Medical professionals can rely on Medical Virtual Assistant to document insurance coverage and carry out other
    billing related tasks. This can include authorizing transactions and completing the required insurance paperwork.
  4. Marketing/SEO/Content:
    . The virtual assistants foster unbiased discussions about medical professionals practice, products and/or services,
    offering helpful suggestions for website content creation and branding.

How can a Medical Virtual Assistant Benefit your Practice

As listed above, a Medical Virtual Assistant’s tasks include a wide variety of things. These tasks can take away the burden of
administrative labor, while adding additional benefits. Here are a few ways Medical Virtual Assistants can aid your practice:

  1. Managing appointments and schedules 
    . Allowing a Medical Virtual Assistant to handle patient details provides more productive time for doctors with
    patients.
  2. Transcriptions
    . Medical Virtual Assistants can be programmed to transcribe doctor-patient conversations. These individuals can
    formulate clinical notes that can be integrated into a patient’s electronic health records.
  3. Flexible office space
    . With virtual assistants, less space is needed for in-office workers in a practice. With that in mind, the practice can
    expand spatially by adding any other clinical equipment or instruments.
  4. Medical record keeping 
    . Record keeping is a crucial part of every practice, although it can be time-consuming and tedious. Medical Virtual
    Assistants can organize and store a patient’s information neatly and effectively.

Why Choose 26 Collaborative

26 Collaborative offers Medical Virtual Assistants that will aid medical professions when completing daily tasks more efficiently. Our
virtual assistants are vetted heavily and are medical degree holders. These assistants will allow you to spend more time with your
patients, while also assisting you with any and all administrative needs.

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